Solve Vertical Color Lines in Macintosh LCD Screen

Hello guys,

I hope my message can help you all fix your screen problem. I'm a mac lover and felt irritated when I saw all those vertical color lines appeared on my iMac screen, especially if the problem occurred not because of reckless usage but because of some production flaw, in one of Apple's outsource manufacturer, in Shanghai (I read somewhere). At that time my LCD screen had 18 lines in total!!!

Let me tell you my experience...

I called Apple Care support, because I live in Singapore I called local support, and told them about my problem. Then the guy asked me a few questions like what is my iMac serial number, my particulars, when did I buy iMac, what is my problem and so on. I said does Apple has a special warranty for this problem because I read in a forum I can get it fix for free.

Then, the guy told me he will call me back to see whether I am eligible for this warranty. Not long after that, the guy called me and told me a good news that I am eligible for this special warranty and can fix my LCD screen for free. Then the next day, I brought my iMac to a local Apple Repair Center. Three days later they called me and I picked up my iMac with new LCD screen without paying anything. That was so awesome I thought, the apple care support handled the problem nicely, the repair center staffs were very friendly, and above all that I get a BRAND NEW LCD screen for FREE!!!

I hope you guys who have the same problem with me can try to call Apple Care Support, eventhough your Mac's 1-year warranty has expired and you didn't buy an Apple extended warranty. This is a special case for Apple, you remember upthere when I mentioned about manufacturing defect.

Just for your information, I bought my iMac in early Dec 2005 and I called Apple Care in June 2008, so I have used it for almost three years this december. Maybe if your iMac still less then three years after you bought it this special warranty is still eligible for you, but for you who has more-than-3-year-old iMac you can try too. Another information is my iMac is third generation iMac with iSight, 17" screen, 1.9Ghz processor. So anyone who ever said that this warranty only valid for first generation iMac, this is not true.

Ok, lastly I hope you guys can fix this problem soon and be glad with your BRAND NEW LCD screen, free from Apple.

Hope this helps. God bless you all!